Coronavirus Information

A child wearing a blue mask with stars looks out from behind an exhibit piece
We are following CDC guidelines to ensure visitors are as safe as possible. This means we ask everyone to be masked while indoors, even if vaccinated. We are not checking vaccination cards.  Additional protocols we have implemented to help slow the spread of Omicron and other COVID-19 variants include:


Increased Cleaning

  • Staff are frequently and rigorously cleaning high-touch surfaces and exhibits.  

  • Upholstery is a hospital-grade material with a moisture barrier that is sanitized daily.

  • Hand sanitizers are installed throughout the facility, and there is a hand washing station in the zoo (in addition to five restrooms).  

  • Baskets are installed for used exhibit pieces. These pieces are disinfected by staff members before they are returned to the Museum floor.    

  •  We close briefly from 1 p.m. to 1:30 p.m. to sanitize the facility.

Limited Attendance

  • We have adjusted attendance levels to better allow guests to maintain a distance of 6 feet between themselves and others.  

  • We have lowered our daily occupancy criteria. 

  • We are pre-selling tickets to limit ticket sales interactions and to control the number of attendees. Entrance is not guaranteed without an advanced reservation. 

  • We have instituted timed ticketing to maintain safe occupancy levels

The building’s new heating and ventilation system enables the following improvements to air quality and air flow:  

  • Air in the building is replaced three times per hour.  

  • At least 60% of recirculated air is from outside.  

  • The system operates with MERV-13 air filters that are changed frequently.  

  • The air is purged from the Museum before it opens and after it closes each day.  

  • Portable HEPA filtration units operate throughout the facility to provide additional air filtration.  

Animal care protocols have been redesigned to lower risk for staff and animals:  

  • We have implemented staggered schedules to reduce staff to staff contact.

  • Staff members use gloves and masks.

  • We have enhanced our cleaning protocols to ensure safety for both staff and animals. 

Staff Safety

  • N95 Masks are provided for on-site staff members. 

  • Staff members who can work remotely are encouraged to do so. 

  • All staff members are asked to take a weekly COVID-19 test.  

Other Safety Items

  • Individuals exhibiting flu-like symptoms, including a cough or fever, will be asked to reschedule their visit.  

  • 50% of our experiences are already outdoors, and we continue to encourage outdoor play and discovery  

  • Staff are adjusting circulation spaces inside the JMZ as needed. 

  • We have limited the sharing of equipment and supplies.

  • We maintain consistent cohorts of students and educators where possible.

  • We substitute in-person programs with virtual options as needed.

  • Our programs are held in the outdoor classroom or in other outdoor spaces whenever possible.

Updated April 28, 2022